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NADEZHDA BUGAKOVA Toronto, Ontario M2R 2L6 - Canada |
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OBJECTIVES |
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Seeking a position in the customer service area where I can use my profetional experience and skills.
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SUMMARY |
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Over 5 years work experience in various settings of customer service area;
Exelence of perfoming reception duties, guest service and interpretation; Skills in administrative support duties, service data entry and basic accounting tasks; Motivated, client focused and task oriented Computer skills: windows, MS Word, MS Exel and Internet. |
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WORK EXPERIENCE |
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May 2009 - present |
Toronto, Ontario |
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Deli clerk, Sobeys |
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Work at a deli counter, serve customers.
Prepare food items for display counter and place them accordingly. Food preparation. Keep work area clean, for health safety. Take orders, prepare them and issue orders to customers. - |
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March 2009 - April 2009 |
North York, Ontario |
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Receptionist, Citycan Accounting |
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Performed receptionist duties, including answering phone calls and assisting guests.
Entered data into computerrized system and did basic accounting tasks. Scheduled appointments for customers for tax return. - |
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November 2008 - January 2009 |
Toronto, Ontario |
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Material handler, Allaince Employment Services |
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Worked rotating shifts at a warehouse in Toronto, assembling a variety of products.
Flexibility and a willingness to work day, afternoon and night shifts were required. - |
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February 2008 - June 2008 |
Toronto |
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Customer Service, NellaCutlery Food Equipment |
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Provided services to customers as an Inside Sales Assistant in busy showroom, opened both to public and restaurant industry.
Demonstrated good comunication skills. - |
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April 2007 - October 2007 |
Togliatti, Russian Federation |
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Secretary, Electronic equipment service "Volna" |
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Worked as an administrative assistant and receptionist at the office of an electrical engineer.
Typical duties included purchasing and order desk, data entry and reception. - |
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May 2004 - March 2007 |
Miami, Florida, M/S Norwegian Dream, Norwegian Majesty |
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Waitress, Norwegian Cruise Line |
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Worked as server over three years in various restaurants aboard the ship.
Varying shifts require that servers work both opening and closing hours, and responsibilities included taking food and drink orders, serving, bussing and turning tables. This was a very demanding clientile. - |
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September 2003 - May 2004 |
Togliatti, Russian Federation |
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Interpreter, Volzhski Automobile Plant |
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Translated technical information from English into Russian.
Letters and e-mails were sent to the company and translated before being submitted to executive staff. - |
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SKILLS |
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Languages: Russian, English (fluent - written, spoken,)
Basic Computer Knowledge (Word, Excel) |
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EDUCATION |
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International Marketing Institute, Russian Federation, September 1998 - July 2003 |
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B. A. in Linguistics |
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